William (“Bill”) Anderson, Vice President of Service, Operations, and Maintenance Group heads the Customer Service and Support Group focusing on providing PX® products extended warranties, skilled field services professionals for commissioning and start-up, and hands-on operator training.  Bill is in charge of all ERI® service facilities, operation and maintenance contracts, and field service.  Bill has overseen and managed the startup of over 100 SWRO projects. Bill's goal, and the goal of the entire ERI Technical Services Group, is to insure that all clients understand and are successfully operating their ERI products. Bill may be reached at wanderson@energyrecovery.com.

Al Fraley, Technical Service Manager supports PX commissioning and provides technical support and training to ERI customers world-wide. Al was previously with Ionics Aqua Design. Al may be reach at afraley@energyrecovery.com.

Rodney Clemente, Technical Service Engineer, with ERI since 1998 is intimately involved in all aspects of product development, manufacturing and customer service for the PX®. Rodney may be reached at rclemente@energyrecovery.com.

Rahul Chandra, Customer Service Manager offers customer and technical support and training to ERI customers world-wide. Rahul may be reach at rchandra@energyrecovery.com.